BadChoice/handesk
A Powerful Laravel Help Desk and Lead Management App observed · 2026-08-28
Health v2 · maintenance only
39/100
- Activity 36
- Release rhythm 8
- Longevity 100
How is this computed?
round(0.45*activity + 0.35*rhythm + 0.20*longevity); archived -> min(score, 10) — computed 2026-09-02. Adoption (stars, forks) is never an input.
- gap_med: n/a
- age_days: 3317
- days_rel: n/a
- days_push: 386
- n_releases_24m: 0
Adoption not part of the score
1452 stars · 388 forks observed · 2026-08-28
What it is AI-extracted, prompt v1, taxonomy v1, 2026-08-30, confidence not recorded
Handesk is a self-hosted Laravel-based help desk and lead management application. It provides multi-team ticketing with email polling, Slack/email notifications, reporting, and a REST API for tickets and leads.
Use cases
- run a self-hosted customer support ticketing system
- manage sales leads with tasks and mailchimp subscriptions
- convert support emails into tickets automatically
- track customer ideas and roadmap items
- get slack notifications when tickets are created or updated
- report on support team performance
- create github issues directly from support tickets
When to choose
- you want a self-hosted, unlimited-agent help desk built on Laravel
- you need combined ticketing and lead management in one app
- you want an API to integrate tickets into your main application
- you prefer email-driven support workflows with attachments
When to avoid
- you need a SaaS solution with managed hosting
- you are not comfortable deploying and maintaining a PHP/Laravel app
- you need enterprise features like SSO or advanced SLA management
- you need a lightweight ticketing tool without lead management
Facets
application · maturity active
web-framework email api-framework workflow-automation analytics self-hosted web-development developer-tools hr php self-hosted helpdesk ticketing-system lead-management laravel customer-support crm automation web-server docker linux
2 sources
- readme: https://github.com/BadChoice/handesk · fetched 2026-08-28 · b122ae81a333
- homepage: https://github.com/BadChoice/handesk · fetched 2026-08-29 · edb3a1a3e339
Member repositories
| Repository | Role | Health v2 |
|---|---|---|
| BadChoice/handesk | main | 39 |
For agents
markdown · JSON · MCP: product_card(name="BadChoice/handesk")
Data as of 2026-08-30T08:39:29.467469+00:00 · Report a problem