faveosuite/faveo-helpdesk
Faveo Open source ticketing system build on Laravel framework observed · 2026-08-28
Health v2 · maintenance only
61/100
- Activity 84
- Release rhythm 8
- Longevity 100
How is this computed?
round(0.45*activity + 0.35*rhythm + 0.20*longevity); archived -> min(score, 10) — computed 2026-09-02. Adoption (stars, forks) is never an input.
- gap_med: n/a
- age_days: 4145
- days_rel: n/a
- days_push: 97
- n_releases_24m: 0
Adoption not part of the score
1250 stars · 593 forks observed · 2026-08-28
What it is AI-extracted, prompt v1, taxonomy v1, 2026-08-30, confidence not recorded
Faveo Helpdesk is an open-source, self-hosted customer support and ticketing system built on the Laravel PHP framework. It helps businesses automate and manage customer queries, support tickets, and helpdesk workflows, with free community and paid enterprise editions.
Use cases
- self-host a customer support ticketing system
- manage customer queries and support tickets for my business
- open source alternative to Zendesk or Freshdesk
- track and resolve helpdesk tickets with multiple agents
- set up an IT service desk for asset and incident management
- automate customer support email to ticket conversion
When to choose
- you want a free, self-hosted helpdesk you fully control
- your team runs PHP/Laravel and wants an extensible ticketing platform
- you need multi-channel customer support ticket management without SaaS fees
- you want a community edition with an upgrade path to paid enterprise features
When to avoid
- you need a fully managed SaaS solution with no server maintenance
- your stack is Node, Python, or Ruby and you prefer non-PHP tooling
- you need advanced enterprise features like IT asset management on a zero budget
- you only need a simple shared inbox rather than full ticketing workflows
Facets
application · maturity active
web-framework api-framework auth workflow-automation email self-hosted web-development developer-tools apis php self-hosted helpdesk ticketing-system customer-support laravel service-desk customer-service automation web-server linux docker
2 sources
- readme: https://github.com/faveosuite/faveo-helpdesk · fetched 2026-08-28 · c409709957ee
- homepage: https://www.faveohelpdesk.com/ · fetched 2026-08-29 · 827d5cbf0081
Member repositories
| Repository | Role | Health v2 |
|---|---|---|
| faveosuite/faveo-helpdesk | main | 61 |
For agents
markdown · JSON · MCP: product_card(name="faveosuite/faveo-helpdesk")
Data as of 2026-08-30T08:39:29.467469+00:00 · Report a problem