discord-tickets/bot
The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticketing bots. observed · 2026-08-28
Health v2 · maintenance only
98/100
- Activity 99
- Release rhythm 97
- Longevity 100
How is this computed?
round(0.45*activity + 0.35*rhythm + 0.20*longevity); archived -> min(score, 10) — computed 2026-09-03. Adoption (stars, forks) is never an input.
- gap_med: 5
- age_days: 2679
- days_rel: 20
- days_push: 10
- n_releases_24m: 32
Adoption not part of the score
1471 stars · 702 forks observed · 2026-08-28
What it is AI-extracted, prompt v1, taxonomy v1, 2026-08-30, confidence not recorded
Discord Tickets is a self-hostable Discord bot for creating and managing support ticket channels, offering a free alternative to premium ticketing bots like Ticket Tool and TicketsBot. It includes a bundled web dashboard for configuration, encrypted ticket archives with a portal web app, and extensive automation and customization options.
Use cases
- set up a support ticket system for my Discord server
- self-host a free alternative to Ticket Tool
- manage ban appeals and staff applications in Discord
- archive and search old Discord support tickets
- let members open private channels with server staff
- customize ticket bot messages, colors, and categories
- run a white-label ticket bot with my own branding
When to choose
- you want a free, open-source ticketing bot with premium-like features
- you need self-hosting control over data retention and branding
- you want encrypted ticket archives and a web portal for reading transcripts
- your community needs multilingual, highly customizable ticket workflows
When to avoid
- you need a zero-setup hosted solution and lack sysadmin experience
- your support workflow lives outside Discord (e.g., email or web helpdesk)
- you only need simple moderation, not ticket management
Facets
application · maturity active
chatbot workflow-automation self-hosted gui messaging-platforms self-hosted developer-tools self-hosted cross-platform discord-bot ticketing support discord-js customer-support ticket-transcripts automation nodejs docker
4 sources
- readme: https://github.com/discord-tickets/bot · fetched 2026-08-28 · 6ccf05e82f7b
- homepage: https://discordtickets.app · fetched 2026-08-29 · 7fa67cda7f06
- site_page: https://discordtickets.app/getting-started · fetched 2026-08-29 · ab2c84fd6bca
- site_page: https://discordtickets.app/features · fetched 2026-08-29 · 389745c9aa04
Member repositories
| Repository | Role | Health v2 |
|---|---|---|
| discord-tickets/bot | main | 98 |
For agents
markdown · JSON · MCP: product_card(name="discord-tickets/bot")
Data as of 2026-08-30T08:39:29.467469+00:00 · Report a problem