PagerDuty/incident-response-docs resource

Health v2 · maintenance only

Flags: no_releases

Adoption not part of the score

1049 stars · 220 forks observed · 2026-08-28

What it is AI-extracted, prompt v1, taxonomy v1, 2026-08-30, confidence not recorded

PagerDuty's publicly shared incident response process documentation, published as a MkDocs static site. It covers on-call practices, incident severity levels, roles, and before/during/after incident procedures, and can be adapted by other organizations.

Use cases

• set up an incident response process for my team
• train new engineers for on-call duties
• define incident severity levels
• learn what an incident commander does
• write postmortem and incident review templates
• establish on-call alerting principles

When to choose

• you want a battle-tested, real-world incident response process to adapt
• you are onboarding engineers to on-call responsibilities
• you need reference material for incident roles, severity, and etiquette

When to avoid

• you need incident management tooling or alerting software rather than process documentation
• you need compliance-focused security incident response (e.g. SOC/forensics) guidance
• you want an automated or integrated incident platform

Facets

learning-resource · maturity active

documentation monitoring alerting documentation monitoring developer-tools self-hosted incident-response on-call mkdocs sre postmortem severity-levels incident-commander devops web-server docker

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For agents

markdown · JSON · MCP: product_card(name="PagerDuty/incident-response-docs")