# LiveHelperChat/livehelperchat

Live Helper Chat - live support for your website. Featuring web and mobile apps, Voice & Video & ScreenShare. Supports Telegram, Twilio (whatsapp), Facebook messenger including building a bot.

Repository: https://github.com/LiveHelperChat/livehelperchat
Canonical: https://ross.abutalabs.com/products/livehelperchat
Homepage: http://livehelperchat.com
Language: PHP
License: Apache-2.0
License Family: permissive
Topics: live-support, chat-application, chat, livehelp, live-help, screenshare, audio-call, video-call, ai, ai-chatbot
Last push: 2026-08-25T13:28:50+00:00

## Health v2 (maintenance only)
Score: 99/100 (v2, computed 2026-09-02T17:46:02.011165+00:00)
- activity 99, release rhythm 98, longevity 100
- inputs: {"age_days": 5016, "days_push": 8, "days_rel": 14, "gap_med": 9.0, "n_releases_24m": 45}
- flags: none
- formula: round(0.45*activity + 0.35*rhythm + 0.20*longevity); archived -> min(score, 10)

## Adoption (not part of the score)
Stars 2242, forks 738 (observed 2026-08-28T04:06:29.877398+00:00)

## What it is
Live Helper Chat is an open-source, self-hosted live support chat application for websites, featuring voice, video, screen sharing, co-browsing, and mobile apps. It supports bot integrations with AI services like OpenAI, Ollama, Gemini, Rasa, and DeepPavlov, plus messaging channels such as Telegram, WhatsApp (Twilio), and Facebook Messenger.

## Use cases
- add live support chat to my website
- self-host a customer support chat widget
- build a chatbot for customer service with OpenAI or Ollama
- handle WhatsApp and Telegram support conversations in one place
- offer voice and video calls with screen sharing to website visitors
- route website visitors to support operators with proactive chat invitations
- integrate a Rasa or DeepPavlov AI bot into live chat

## When to choose
- you need a free, self-hosted live chat with full data control and GDPR compliance
- you want built-in voice, video, and screen sharing without building it yourself
- you need multi-channel support (Telegram, WhatsApp, Messenger) unified in one operator dashboard
- you want to plug AI bots (ChatGPT, Ollama, Rasa) into customer support workflows
- you handle high chat volume (10,000+ chats/day) and need proven scalability

## When to avoid
- you need a lightweight embeddable widget without running your own PHP/MySQL server
- your stack is Node.js or Python and you prefer a natively integrated solution
- you want a fully managed SaaS with zero infrastructure to maintain
- you need enterprise ticketing or helpdesk features beyond live chat

## Facets
- artifact type: application
- maturity: active
- function: chat-interface, chatbot, websocket, http-server, api-framework, webhook, rag
- domain: chatbots, web-development, self-hosted, messaging-platforms, artificial-intelligence
- platform: self-hosted, php, cross-platform, windows
- tags: live-support, live-chat, customer-support, video-calls, screen-sharing, telegram, whatsapp, facebook-messenger, twilio, openai, ollama, gemini, rasa, co-browsing, gdpr, web-server, docker, mobile, linux, macos

## Member repositories
- LiveHelperChat/livehelperchat (main) score 99

## Provenance
- Observed fields: from GitHub, fetched 2026-08-28T04:06:29.877398+00:00.
- Health v2: computed from the inputs above; adoption is never an input.
- Inferred fields (summary, facets, guidance): AI-extracted, prompt v1, taxonomy v1, on 2026-08-30T02:44:04.030349+00:00, confidence not recorded.
  - readme: https://github.com/LiveHelperChat/livehelperchat (fetched 2026-08-28T04:06:29.877398+00:00, sha 8935d3ae182f)
  - homepage: http://livehelperchat.com (fetched 2026-08-29T10:24:56.781532+00:00, sha 658792a7caff)
  - site_page: https://doc.livehelperchat.com/docs/install (fetched 2026-08-29T10:24:56.794577+00:00, sha 14141c19f781)
  - site_page: https://livehelperchat.com/documentation-6c.html (fetched 2026-08-29T10:24:56.792760+00:00, sha d845d45a1cc5)
  - site_page: https://doc.livehelperchat.com/docs/voice-video-screenshare (fetched 2026-08-29T10:24:56.796515+00:00, sha 706d66c2a685)
  - site_page: https://doc.livehelperchat.com/docs/bot/rasa-integration (fetched 2026-08-29T10:24:56.798101+00:00, sha 573acec47f59)
  - site_page: https://doc.livehelperchat.com/docs/bot/deeppavlov-faq (fetched 2026-08-29T10:24:56.799656+00:00, sha 558596586555)
  - site_page: https://doc.livehelperchat.com/docs/bot/ollama-integration (fetched 2026-08-29T10:24:56.801296+00:00, sha 92aa45fbb976)
  - site_page: https://doc.livehelperchat.com/docs/bot/gemini-integration (fetched 2026-08-29T10:24:56.802913+00:00, sha c7ad71335c46)
  - site_page: https://livehelperchat.com/order/now (fetched 2026-08-29T10:24:56.790926+00:00, sha d6176981977e)
- Data as of 2026-08-30T08:39:29.467469+00:00.