# mozilla/kitsune

Platform for Mozilla Support

Repository: https://github.com/mozilla/kitsune
Canonical: https://ross.abutalabs.com/products/kitsune
Homepage: https://mozilla.github.io/kitsune/
Language: Python
License: BSD-3-Clause
License Family: permissive
Last push: 2026-08-25T22:52:35+00:00

## Health v2 (maintenance only)
Score: 95/100 (v2, computed 2026-09-03T02:39:23.370411+00:00)
- activity 99, release rhythm 87, longevity 100
- inputs: {"age_days": 6063, "days_push": 8, "days_rel": 8, "gap_med": 6.0, "n_releases_24m": 81}
- flags: none
- formula: round(0.45*activity + 0.35*rhythm + 0.20*longevity); archived -> min(score, 10)

## Adoption (not part of the score)
Stars 1647, forks 898 (observed 2026-08-28T04:05:16.398643+00:00)

## What it is
Kitsune is the Django-based web application that powers Mozilla Support (support.mozilla.org), providing a community support platform with knowledge base articles and forums. It is an open-source, BSD-3-Clause licensed project maintained by Mozilla.

## Use cases
- run a community support site with knowledge base and forums
- self-host a customer support portal
- build a help center with article documentation
- host product support forums for an open-source project
- customize an existing Django support platform

## When to choose
- you need a full-featured, battle-tested support/knowledge-base platform
- you want a Django-based solution you can extend in Python
- you are running community support for a software product

## When to avoid
- you need a lightweight static FAQ or docs site
- you prefer a headless or JavaScript-based stack
- you only need a simple ticketing/helpdesk system

## Facets
- artifact type: application
- maturity: active
- function: web-framework, search-engine, api-framework, documentation
- domain: web-development, self-hosted, developer-tools, education
- platform: python
- tags: django, support-platform, knowledge-base, community-support, forums, mozilla, web-server, docker

## Member repositories
- mozilla/kitsune (main) score 95

## Provenance
- Observed fields: from GitHub, fetched 2026-08-28T04:05:16.398643+00:00.
- Health v2: computed from the inputs above; adoption is never an input.
- Inferred fields (summary, facets, guidance): AI-extracted, prompt v1, taxonomy v1, on 2026-08-30T03:45:20.832559+00:00, confidence not recorded.
  - readme: https://github.com/mozilla/kitsune (fetched 2026-08-28T04:05:16.398643+00:00, sha 25d913686469)
  - homepage: https://mozilla.github.io/kitsune/ (fetched 2026-08-29T11:18:43.601308+00:00, sha 00d2880699bb)
- Data as of 2026-08-30T08:39:29.467469+00:00.