# taoshihan1991/goflylivechat

开源在线客服系统GO语言开发GO-FLY,免费在线客服系统/GOFLY LIVE CHAT: open source self-hosted private cloud customer support live chat software by golang

Repository: https://github.com/taoshihan1991/goflylivechat
Canonical: https://ross.abutalabs.com/products/goflylivechat
Homepage: http://gofly.uniqchat.com
Language: HTML
License: Apache-2.0
License Family: permissive
Topics: chat, chatbot, customer-service, customer-support, golang, livechat, private-cloud, self-hosted, web-chat
Last push: 2025-09-04T02:09:09+00:00

## Health v2 (maintenance only)
Score: 50/100 (v2, computed 2026-09-03T02:20:16.233290+00:00)
- activity 40, release rhythm 35, longevity 100
- inputs: {"age_days": 2331, "days_push": 364, "days_rel": null, "gap_med": null, "n_releases_24m": 0}
- flags: no_releases
- formula: round(0.45*activity + 0.35*rhythm + 0.20*longevity); archived -> min(score, 10)

## Adoption (not part of the score)
Stars 2573, forks 731 (observed 2026-08-28T04:07:01.538853+00:00)

## What it is
GOFLY LIVE CHAT is an open-source, self-hosted customer support live chat system written in Go with a VueJS frontend. It supports real-time visitor-agent messaging, multi-channel integration (WeChat, DingTalk, websites, apps), and optional AI/LLM-powered smart replies with a knowledge base.

## Use cases
- self-host a live chat widget on my website
- open source customer support chat system
- integrate live chat with WeChat official account
- add AI chatbot to customer service
- deploy a private cloud live chat server
- multi-agent customer service desk with chat routing

## When to choose
- you need full data ownership with private, self-hosted deployment
- you want a single Go binary that is lightweight to deploy and handles high concurrency
- you need multi-channel support including WeChat ecosystem and website widgets
- you want to integrate LLM-based smart replies with your own knowledge base

## When to avoid
- you need a managed SaaS with no server maintenance
- you require enterprise-grade compliance certifications or vendor SLAs
- you need extensive third-party integrations beyond Chinese platforms and basic web chat

## Facets
- artifact type: application
- maturity: active
- function: chatbot, websocket, http-server, chat-interface, rag, llm-inference
- domain: chatbots, self-hosted, web-development, large-language-models
- platform: windows, self-hosted, go
- tags: live-chat, customer-service, golang, multi-channel, wechat-integration, chat-widget, saas, knowledge-base, customer-support, linux, macos, docker, web-server

## Member repositories
- taoshihan1991/goflylivechat (main) score 50

## Provenance
- Observed fields: from GitHub, fetched 2026-08-28T04:07:01.538853+00:00.
- Health v2: computed from the inputs above; adoption is never an input.
- Inferred fields (summary, facets, guidance): AI-extracted, prompt v1, taxonomy v1, on 2026-08-30T02:23:06.269262+00:00, confidence not recorded.
  - readme: https://github.com/taoshihan1991/goflylivechat (fetched 2026-08-28T04:07:01.538853+00:00, sha b246f879191d)
  - homepage: http://gofly.uniqchat.com (fetched 2026-08-29T10:05:32.018773+00:00, sha ed4da6f4493c)
  - site_page: http://gofly.uniqchat.com/aboutus.html (fetched 2026-08-29T10:05:32.022151+00:00, sha 7ede693969f8)
- Data as of 2026-08-30T08:39:29.467469+00:00.