# erxes/erxes

Experience Operating System (XOS) that unifies marketing, sales, operations, and support — run your core business seamlessly while replacing HubSpot, Zendesk, Linear, Wix and more.

Repository: https://github.com/erxes/erxes
Canonical: https://ross.abutalabs.com/products/erxes
Homepage: https://erxes.io
Language: TypeScript
License: NOASSERTION
License Family: other
Topics: intercom-alternative, hubspot-alternative, zendesk-alternative, experience-operating-system, customer-experience, employee-experience, medallia-alternative, front-alternative, qualtrics-alternative, wix-alternative, linear-alternative, hacktoberfest, hacktoberfest2025
Last push: 2026-08-26T21:24:18+00:00

## Health v2 (maintenance only)
Score: 95/100 (v2, computed 2026-09-03T02:39:23.370411+00:00)
- activity 99, release rhythm 87, longevity 100
- inputs: {"age_days": 3582, "days_push": 7, "days_rel": 7, "gap_med": 1.0, "n_releases_24m": 231}
- flags: no_license
- formula: round(0.45*activity + 0.35*rhythm + 0.20*longevity); archived -> min(score, 10)

## Adoption (not part of the score)
Stars 4075, forks 1307 (observed 2026-08-28T04:08:34.341334+00:00)

## What it is
Erxes is an open-source, self-hostable 'Experience Operating System' (XOS) that unifies customer messaging, sales pipelines, marketing, operations, and support in one plugin-based platform. It is positioned as an all-in-one alternative to HubSpot, Zendesk, Intercom, Linear, and Wix, built with TypeScript, GraphQL federation, and a plugin architecture.

## Use cases
- replace HubSpot with an open-source CRM
- self-host a Zendesk or Intercom alternative
- manage sales pipelines and leads in one tool
- unify customer support inbox across channels
- run marketing campaigns and automation
- build a customer portal and knowledge base
- consolidate business tools into one platform
- add AI agents to customer operations

## When to choose
- you want one self-hosted platform replacing multiple SaaS tools like HubSpot, Zendesk, and Intercom
- you need deep customization via a plugin architecture and GraphQL federation
- data privacy and full control over customer data are priorities
- you want to connect sales, marketing, support, and operations on a single graph

## When to avoid
- you need a lightweight, single-purpose tool rather than a full business platform
- you cannot operate a self-hosted stack with Docker, MongoDB, and Node.js
- you require a permissive OSI license for redistribution - it is AGPLv3/fair-code with enterprise editions
- your team lacks capacity to administer and customize a complex monorepo platform

## Facets
- artifact type: application
- maturity: active
- function: chat-interface, workflow-automation, api-framework, graphql, plugin-system, self-hosted, agent-framework, mcp
- domain: erp, self-hosted, web-development
- platform: self-hosted
- tags: crm, customer-support, helpdesk, marketing-automation, sales-pipeline, experience-operating-system, hubspot-alternative, zendesk-alternative, intercom-alternative, graphql-federation, module-federation, monorepo, agpl, fair-code, marketing, sales, automation, docker, web-server, nodejs, typescript

## Member repositories
- erxes/erxes (main) score 95

## Provenance
- Observed fields: from GitHub, fetched 2026-08-28T04:08:34.341334+00:00.
- Health v2: computed from the inputs above; adoption is never an input.
- Inferred fields (summary, facets, guidance): AI-extracted, prompt v1, taxonomy v1, on 2026-08-29T18:23:28.425010+00:00, confidence not recorded.
  - readme: https://github.com/erxes/erxes (fetched 2026-08-28T04:08:34.341334+00:00, sha 8ce7bcd620db)
  - homepage: https://erxes.io (fetched 2026-08-29T09:15:55.552129+00:00, sha 9f00e23e0fac)
  - site_page: https://erxes.io/marketplace/sales (fetched 2026-08-29T09:15:55.564793+00:00, sha 4003c73fd14a)
  - site_page: https://erxes.io/pricing/self-service/frontline (fetched 2026-08-29T09:15:55.561229+00:00, sha 59c5575422f8)
  - site_page: https://erxes.io/marketplace/frontline (fetched 2026-08-29T09:15:55.563125+00:00, sha 4003c73fd14a)
  - site_page: https://erxes.io/marketplace (fetched 2026-08-29T09:15:55.566346+00:00, sha b20b63cc2087)
  - site_page: https://erxes.io/pricing/self-service/operation (fetched 2026-08-29T09:15:55.567836+00:00, sha 3fd19aea7247)
  - site_page: https://erxes.io/pricing/self-service/sales (fetched 2026-08-29T09:15:55.569376+00:00, sha 247f45d7b80c)
  - site_page: https://erxes.io/pricing/self-service/content (fetched 2026-08-29T09:15:55.571448+00:00, sha ecfd4f7100fe)
- Data as of 2026-08-30T08:39:29.467469+00:00.