# chaskiq/chaskiq

A full featured Live Chat, Support & Marketing platform, alternative to Intercom, Drift, Crisp.

Repository: https://github.com/chaskiq/chaskiq
Canonical: https://ross.abutalabs.com/products/chaskiq
Homepage: https://chaskiq.io
Language: TypeScript
License: NOASSERTION
License Family: other
Topics: rails, react, graphql, messenger, messenger-platform, messenger-chatbots, newsletter-management, chat, support-ticket, tour-guide-app, helpdesk, knowledge-base, livechat, widget, webchat, livechat-bot, livechat-integration, chatbot
Last push: 2026-06-30T17:20:11+00:00

## Health v2 (maintenance only)
Score: 63/100 (v2, computed 2026-09-02T17:46:02.011165+00:00)
- activity 90, release rhythm 8, longevity 100
- inputs: {"age_days": 3018, "days_push": 64, "days_rel": null, "gap_med": null, "n_releases_24m": 0}
- flags: no_license
- formula: round(0.45*activity + 0.35*rhythm + 0.20*longevity); archived -> min(score, 10)

## Adoption (not part of the score)
Stars 3561, forks 509 (observed 2026-08-28T04:08:09.811233+00:00)

## What it is
Chaskiq is a full-featured, source-available live chat, support, and marketing platform serving as an alternative to Intercom, Drift, and Crisp. It combines an embeddable web messenger, conversational bots, mailing campaigns, onboarding tours, a multilingual help center, and a GraphQL API in a self-hostable Rails/React application.

## Use cases
- add live chat widget to my website
- self-hosted intercom alternative
- build conversational support bots
- send email marketing campaigns to customer segments
- create a multilingual help center / knowledge base
- manage customer support conversations with agent routing
- run onboarding product tours
- integrate chat with whatsapp, slack, or twitter DM

## When to choose
- you need a self-hosted or open-source alternative to Intercom/Drift/Crisp
- you want live chat, bots, campaigns, and help center in one platform
- you need a GraphQL API and webhooks to integrate with your stack
- you want video calls and rich content blocks inside chat

## When to avoid
- you only need a tiny embeddable chat widget without a full platform
- you require a fully permissive open-source license (license is custom)
- you prefer a lightweight helpdesk without Rails/React infrastructure

## Facets
- artifact type: application
- maturity: active
- function: chatbot, chat-interface, webhook, api-framework, email, search-engine
- domain: chatbots, web-development, self-hosted, developer-tools, apis
- platform: self-hosted, cross-platform
- tags: live-chat, customer-support, helpdesk, intercom-alternative, messenger-widget, marketing-campaigns, knowledge-base, graphql-api, rails, react, web-server, docker

## Member repositories
- chaskiq/chaskiq (main) score 63

## Provenance
- Observed fields: from GitHub, fetched 2026-08-28T04:08:09.811233+00:00.
- Health v2: computed from the inputs above; adoption is never an input.
- Inferred fields (summary, facets, guidance): AI-extracted, prompt v1, taxonomy v1, on 2026-08-29T18:34:12.946671+00:00, confidence not recorded.
  - readme: https://github.com/chaskiq/chaskiq (fetched 2026-08-28T04:08:09.811233+00:00, sha d1de60abb39c)
- Data as of 2026-08-30T08:39:29.467469+00:00.